PROTÉGÉ · À Vous

Give every guest
the hotel you meant to deliver.

À Vous brings rooms, dining, housekeeping, concierge, movement and local discovery into a guest experience curated by the property. It feels simple because the detail has already been considered.

A refined hotel entrance prepared to welcome guests
À Vous guest experience displayed on a mobile phone

À VousThe property, ready in the guest's hand.

The stay, ready at a touch

The hotel,
ready in their hand.

Every screen represents a real guest need and a real operating handover. Select a moment to see how À Vous keeps access simple without reducing the detail the property needs.

Stay essentials screen in the À Vous guest application
Everything firstFewer basic questions. A stronger first impression.

Wi-Fi, room context, service access and feedback are ready whenever the guest needs them.

01 / 10
Stay essentialsEverything first
Stay essentials screen in the À Vous guest application
Fewer basic questions. A stronger first impression.

Wi-Fi, room context, service access and feedback are ready whenever the guest needs them.

Swipe or drag the phone

What the property is really choosing

A guest experience
with operating substance.

Access · guest-facing value

The useful answer is already there.

À Vous brings the property’s real services into one guest-facing place. Availability, language and choices can reflect how that hotel actually operates.

01Room-linked Wi-Fi details

02Property-curated service availability

03Clear choices before submission

04Standalone or connected operation

A guest receiving a clear service update in her room
Request received · Housekeeping will arrive shortly.

Reputation, earned before departure

Know when a stay
needs attention.

Lower ratings can remain private so the property has time to understand and recover the experience. When sentiment is strong, the guest may choose to continue to the public reputation destination selected by the property.

01
Heard earlyThe property sees the moment.
02
Recovered privatelyThe response stays connected to it.
03
Shared by choiceA strong stay can travel further.

Property control

Guest simplicity.
Operating discipline.

À Vous feels effortless because the property decides what is visible, when it is available and who is ready to respond.

01Present only the services the property is prepared to deliver.

02Shape availability, language, choices and response expectations.

03Route each request manually or intelligently to responsible ownership.

04Read the guest outcome without exposing the property’s internal noise.

Nothing appears to the guest unless the property is prepared to support it.

A hotel professional reviewing guest service activity