Information, handled with purpose.

This notice explains how NCIERGE handles personal information through NCIERGE.com, including contact forms, founding access applications, briefing requests, partnership enquiries and investor or media communications.

It applies to this public website and the business conversations that begin here. A property deployment, pilot or commercial service may require a separate privacy notice, data-processing agreement or contract that reflects the roles and information involved.

Information you provide. Your name, professional role, business contact details, organization or property information, market, areas of interest and anything you include in a message or application.

Information created through use. Technical details such as IP address, browser and device type, referral page, pages visited, timestamps, security events and cookie choices may be generated when the site is delivered.

Please do not submit guest records, payment details, government identifiers, health information or other sensitive information through a public NCIERGE form.

We use information for specific business purposes: to answer enquiries; assess founding access, partnership or investment interest; prepare relevant briefings; operate, secure and improve the website; maintain appropriate records; and meet legal or regulatory obligations.

Where required, we will ask before using contact information for optional news or marketing. A visitor may withdraw that permission at any time.

We seek consent in a form appropriate to the information and the reason it is collected. By sending an enquiry, you ask us to use the information needed to respond and to manage that conversation.

Withdrawing consent may limit a service that depends on the information, but it will not affect processing already permitted by law or records we must retain.

NCIERGE does not sell information submitted through this website to data brokers or unrelated advertisers.

We may use carefully selected providers for hosting, security, email, forms, analytics, business operations and professional advice. They receive only the access reasonably needed for their role. Information may also be disclosed when required by law, to protect rights or safety, or as part of a genuine financing, reorganization, merger or transfer subject to appropriate safeguards.

NCIERGE and its service providers may process information in Canada, the United States or other locations where they operate. Information processed outside a visitor's region may be subject to lawful access under the laws of that location.

We use contractual, organizational and technical measures appropriate to the nature of the information and the service being provided.

We keep information only while it remains reasonably necessary for the stated purpose, an active business relationship, security, dispute prevention or a legal obligation. When it is no longer needed, we take reasonable steps to delete, anonymize or securely dispose of it.

Safeguards may include access controls, provider review, secure transmission, monitoring and limited internal access. No website, network or storage method can be guaranteed completely secure.

Depending on where you live, you may ask to access or correct personal information, withdraw consent, object to certain uses, request deletion where available, or raise a concern about how information was handled.

We may need to verify identity and authority before completing a request. Legal exceptions, recordkeeping duties or the rights of another person may affect the response.

This business website is not directed to children under 16 and is not intended to receive guest service requests. Guests should use the contact route provided by their property for an active stay.

If we learn that a child submitted personal information through this website without appropriate authorization, we will take reasonable steps to remove it.

We may update this notice as the website, product stage, providers or legal requirements change. The date at the top identifies the latest published version. Material changes will be presented with suitable notice.

For a privacy question or request, email reach@ncierge.com with the subject “Privacy request.”